When Good Prospects Become Bad Clients
Every design firm hopes for healthy client relationships, but they don't just appear out of thin air. You have to work at it!

Design management expert Shel Perkins will discuss the skills and procedures necessary for launching and maintaining great relationships, including when and how to say no. You'll learn how to: evaluate and screen prospective clients; structure each new relationship for success by establishing ground rules; manage client expectations and push back when necessary.

About Shel Perkins
Shel Perkins is a designer and design manager who is active on the business side of professional practice. He has served as director of operations for MetaDesign San Francisco and as vice president of operations for Clement Mok. He provides management consulting services to a range of creative firms in both traditional and new media.

Shel has served on the national board of the Association of Professional Design Firms and as the president of AIGA San Francisco. He has written and lectured on many topics related to design management and teaches Professional Practice at the California College of Arts and Crafts and the University of California. In 2002, Shel was honored as an AIGA Fellow "in recognition of significant personal and professional contributions to raising the standards of excellence within the design community."

Lunch will be provided and please RSVP by May 19th.

WHEN:
Thursday, May 22
11:00 - 11:30, Registration
11:30 - 12:00, Lunch
12:00 - 1:30, Talk and Q&A

COST:

Members $15

Non-members $25

Student members $10

Non-member Students $15

WHERE:
Ron Berg Photography
1525 Grand, KCMO

PARKING:
On street and behind the studio